Privacy Policy

Pink Pilates Club

Last Updated: October 1st, 2026

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Pink Pilates Club (“Pink Pilates Club,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, services, and online booking features.

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By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Privacy Policy - The Basics 

1. Information We Collect

Depending on how you interact with Pink Pilates Club, we may collect information such as:

• Your name

• Email address

• Telephone number

• Mailing or billing address

• Date of birth, where required for registration or eligibility purposes

• Emergency contact information

• Class bookings and attendance information

• Membership, package, and purchase information

• Communications you send to us

• Information you voluntarily provide through forms on our website

• Information necessary to process payments and transactions

• Information contained in liability waivers or other forms you complete

• Technical information about your device and use of our website, such as IP address, browser type, operating system, and pages visited

We may also collect information through cookies and similar technologies, as described below.

2. Information Collected Through Mindbody

Pink Pilates Club uses Mindbody to provide certain services, including online account creation, class scheduling, reservations, package and membership purchases, and related transactions.

When you use Mindbody through our website or otherwise interact with Pink Pilates Club through Mindbody, Mindbody may collect and process personal information necessary to provide these services. This may include contact information, account information, booking information, purchase and transaction information, and payment-related information.

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Mindbody maintains its own privacy practices and policies governing information it processes through its services. You can review Mindbody’s Privacy Policy on its website.

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Pink Pilates Club may receive or access information from Mindbody that is necessary to manage your account, bookings, purchases, classes, memberships, and customer relationship with us.

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3. How We Use Your Information

We may use personal information we collect to:

• Create and manage your client account

• Process class bookings and reservations

• Process purchases, memberships, packages, and payments

• Provide and administer Pilates classes and related services

• Communicate with you about bookings, cancellations, schedule changes, purchases, or other service-related matters

• Respond to questions, requests, and customer service inquiries

• Administer promotions, events, and giveaways

• Send marketing communications when permitted by applicable law and in accordance with your preferences

• Improve our website, services, and customer experience

• Maintain business records

• Detect, prevent, and address fraud, security issues, or misuse

• Comply with applicable laws, regulations, legal processes, and governmental requests

4. Payment Information

Payments made through our website or booking system may be processed by third-party payment processors, including payment services integrated with Mindbody.

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Pink Pilates Club generally does not need to directly store your complete credit or debit card information. Payment information may instead be collected and processed by the applicable payment processor in accordance with its own privacy and security practices.

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5. Cookies and Similar Technologies

Our website and third-party services we use may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and measure the effectiveness of our marketing.

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These technologies may collect information such as your IP address, browser type, device information, pages visited, and interactions with our website.

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You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of our website or booking system.

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6. Third-Party Services

We may use third-party service providers to help us operate our business and website. These may include providers for:

• Website hosting

• Online booking and scheduling

• Payment processing

• Email and text communications

• Analytics

• Marketing

• Website security

• Customer support

These service providers may process personal information on our behalf or independently in accordance with their own privacy policies and applicable law.

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Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

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7. Marketing Communications

If you provide your email address or telephone number, we may use it to send you information about Pink Pilates Club, including class updates, promotions, special events, new services, and other communications, where permitted by applicable law.

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You may unsubscribe from promotional emails by following the unsubscribe instructions included in those communications.

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You may also contact us directly to request that we stop sending you certain marketing communications.

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Please note that you may continue to receive transactional or service-related communications, such as booking confirmations, cancellation notices, payment receipts, or important updates concerning your account or scheduled classes.

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8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your information.

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9. How We Share Information

We may disclose personal information when reasonably necessary to operate our business and provide our services, including to:

• Mindbody and other booking or business-management service providers

• Payment processors

• Website and technology providers

• Email and communications providers

• Analytics and marketing service providers

• Professional advisors and service providers

• Government authorities or law enforcement when required by law

• Other parties when necessary to protect our rights, property, safety, clients, employees, or business

We do not sell your personal information for monetary compensation.

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10. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected or used

• Opt out of certain marketing communications

• Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests. Some information may be retained when required or permitted by law, or when necessary for legitimate business purposes.

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11. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps.

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12. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and otherwise fulfill the purposes described in this Privacy Policy.

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Retention periods may vary depending on the type of information and the reason it was collected.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

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When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to periodically review this page for the most current information.

Questions? Contact Us. 

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: pinkpilatesclubllc@gmail.com

Phone: 786-299-1970

Address: 4928 S Lejeune Road, Coral Gables, FL

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We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.